Senior European Account Director – Enterprise Energy

Kaluza; Paris; Hybride; EUR 110 000 - 150 000; Plein temps

Avantages offerts par ce poste

Discretionary bonus

Health Insurance

Life Insurance

Home Working Allowance

Learning Fund

25 days holiday

Résumé du poste

Kaluza is seeking a senior, client-facing leader to manage ENGIE France and drive Europe-wide account strategy. Reporting to the Chief Commercial Officer, you will own the commercial relationship, negotiate renewals, and shape the account plan with cross-functional teams including Sales and Product.

You will partner with the Delivery Organisation during implementation, ensuring commercial voice is represented in governance and quarterly reviews. French language capability is essential.

Qualifications

• 10+ years of experience in senior client account management.
• 5+ years' experience ideally in B2B energy retail/utilities, with a deep understanding of technology needs and opportunities.
• Experience owning renewal and expansion targets, with the commercial acumen to negotiate deals that grow account value.
• Commercial contract management experience, including pricing and large-scale tender response leadership.
• Credibility engaging senior client stakeholders, including C-level executives, as a trusted advisor.

Responsabilités

• Build and own the senior, long-term relationship with ENGIE France's executives and decision-makers, acting as Kaluza's trusted advisor at every level of the client organisation.
• Serve as the direct commercial counterpart to ENGIE's Country Leads, translating ENGIE priorities into a clear account strategy.
• Represent the commercial voice in life-cycle conversations, including high-stakes negotiations and renewals.
• Lead commercial negotiations for renewals and expansions with Legal and Finance to grow account value.
• Use ENGIE successes to accelerate growth in Europe with new clients.
• Represent the commercial and client perspective at governance forums overseeing the France programme.
• Maintain delivery progress, risk, and client sentiment to brief the CCO and Executive Leadership Team.
• Build relationships with ENGIE stakeholders beyond the immediate programme for broader engagement.
• Own retention and growth targets for ENGIE, identifying upsell and cross-sell opportunities with Sales and Product.
• Manage account health and time-to-value metrics, intervening where renewal risk emerges.
• Create a proactive account plan for expansion and represent the client voice to influence roadmap.
• Partner with Client Delivery during implementation to ensure commercial considerations influence delivery decisions.
• Attend governance forums as the commercial voice without owning delivery execution.
• Participate in management of high-severity incidents affecting ENGIE, guiding responses with client considerations.
• Shape Kaluza's broader account strategy for strategic enterprise accounts with the global team.
• Bring playbooks and lessons from accounts into the global function and back into ENGIE.
• Represent ENGIE and European accounts within the global Account Director community.

Description du poste

Kaluza is seeking a senior, client-facing leader to manage ENGIE France and drive Europe-wide account strategy. Reporting to the Chief Commercial Officer, you will own the commercial relationship, negotiate renewals, and shape the account plan with cross-functional teams including Sales and Product.

You will partner with the Delivery Organisation during implementation, ensuring commercial voice is represented in governance and quarterly reviews. French language capability is essential.