Senior Engineer, Field Service

Dell Inc.; Le Mans; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Dell Technologies in Le Mans is seeking a Senior Engineer to join its Field Service team. You will perform installations, maintenance, and repairs on complex solutions at customer sites, following SOPs to ensure safety and consistency, and collaborating with product teams to validate outcomes.

In this key field role, you will travel to customer sites across the region, troubleshoot issues, and ensure seamless integration and ongoing reliability of Dell’s systems, services, and projects.

Job description

Senior Engineer, Field Service

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive,and focused. Taking our technical skills to customer sites,we’reresponsible for everything from installation, configuration,and integration,through tomaintenance,troubleshootingand repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers,and sales specialists to provide solutions.

Whatyou’llachieve:

As a Senior Engineer, you will perform installations, maintenance, and repairs that make complex solutions reliable and easy tooperate.You’llfollow established SOPs and templates to ensure consistency and safety. You will partner with customers and product teams tovalidateaccuracy before handoff.

Join us to do the best work of your career and make a profound social impact as aSenior Engineeron ourField Serviceteam.

Location: Le Mans