Senior Account Operations Lead – Tertiary Sites

CBRE Group, Inc.

Gentilly

Sur place

EUR 90 000 - 130 000

Plein temps

14 jours+

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Résumé du poste

CBRE Group, Inc. in Île-de-France seeks a Senior Manager to lead an Account Management team, delivering client commitments and coordinating operational excellence across projects. You will supervise staff, drive training and performance evaluations, recruit and coach talent, and partner with Sr.

sales professionals to define project requirements while ensuring contractual obligations are met. The role emphasizes building strong client relationships with large accounts, identifying improvement

Qualifications

Bachelor’s degree preferred with 5–8 years of relevant experience.
Experience in staffing, selection, training, development, coaching, mentoring, measuring and rewarding performance.
Ability to convey performance expectations and handle problems in sensitive, complex situations.
Leadership to motivate the team to achieve operational targets across disciplines.

Responsabilités

Supervise employees, monitor training, conduct performance evaluations, and oversee recruitment.
Coordinate daily team activities, set schedules, assign tasks, and cross-train staff.
Consult with Sr. sales professionals to define complex project requirements and plan actions.
Obtain and coordinate resources to service projects and build strategic plans.
Manage sales relationships with large/high-profile clients and identify opportunities.
Review service level performance to meet and exceed client expectations.
Troubleshoot escalated issues and act as SME for key systems and processes.