Senior Account Manager - Enterprise

Greenly; Paris; Hybrid; EUR 70,000 - 80,000; Full time

Benefits offered by this job

Offices Paris & London

Flexible remote

Top tools

Autonomy culture

Job summary

Greenly is seeking an Account Manager to build strong relationships with enterprise customers and prospects. You will connect with senior executives, drive renewals and upsell opportunities, and ensure delivery aligns with client objectives.

You will liaise with internal teams, nurture key accounts, and design reporting workflows to improve performance. The role supports flexible remote work with global growth ambitions, based in Paris or London.

Qualifications

• 5–10 years in account management or sales with enterprise accounts.
• Solid knowledge of sustainability frameworks and regulations.
• Customer obsession: nurture client relationships and drive results.
• Sales mindset with ability to analyze data for decisions.
• Fluency in English; French knowledge is a plus.

Responsibilities

• Communicate with customers to understand needs via email/phone.
• Build and develop relationships with current and potential customers.
• Ensure timely delivery of solutions according to client objectives.
• Liaise between customers and internal teams to resolve issues.
• Keep current clients satisfied and deliver exceptional service daily.
• Keep records of inventory and account notes.
• Increase customer retention and upsell opportunities.
• Handle complex customer situations and provide resolutions.
• Build and improve dashboards and workflows to automate tasks.
• Design and implement reporting for Management with retention analyses.

Skills

Account management

Enterprise clients

Sustainability knowledge

Sales mindset

English proficiency

French language

Cross‑functional collaboration

Job description

About us

Greenly was founded in 2019 by Alexis, Matthieu and Arnaud with one mission: make carbon management as essential as financial management.

In 2026, Greenly joined forces with the Nordic-founded company Normative.

Today, we are a global leader in carbon accounting, proudly B-Corp certified and part of the French Tech 120. Our climate suite combines smart data collection with intuitive automation, helping companies measure, reduce, and report their emissions with ease — supported at every step by our in-house climate experts.

More than 4,000 companies in 30+ countries use Greenly to manage their climate strategy: from carbon assessments and life-cycle analyses to SBTi trajectories and compliance with CSRD and CBAM.

We are now a team of 200+ people from 40+ nationalities, based in Paris, London, Barcelona, and New York.

To date, we’ve tracked over 200 million tons of CO₂ through our platform. Our next milestone: 10,000 clients and one billion tons of CO2 under management.

Our Values

• Ambition for climate: Minimize GHG emissions, maximize climate impact

• Deliver with agility: Work in small increments: fail fast, learn fast, win fast

• Own your opportunities: Achieve outstanding results by showing initiative and accountability

• Feedback paves the way: Succeed as a team by helping others progress

• Be one Team: Everyone is included and needed - work together with transparency and respect

Curious to know more ? Check out our Culture Book, blog , and youtube channel

About the role

You are responsible for building strong relationships with enterprise customers and prospects by connecting with key business executives and stakeholders, and developing sales reports. Account Managers also answer client questions and identify new business opportunities.

What you are going to do:

• Communicate with customers to understand their needs, and help them through email/phone calls

• Build and develop relationships with customers and potential new customers based on trust and respect

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

• Liaise between the customer and internal teams

• Resolve complaints and prevent additional issues by improving processes

• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis

• Keep accurate records pertaining to inventory and account notes.

• Increase customer retention and upsell

• Manage & resolve complex customer situations

• Build and improve dashboards and workflows to simplify the teams’ performance by automating repetitive tasks

• Design and implement efficient reporting to Management, including analysis of retention metrics and improvement suggestions

Skills to succeed

• Previous experience of 5-10 years in account management or sales, including experience working with enterprise accounts.

• Solid knowledge of sustainability frameworks and regulations.

• Customer obsession: You love helping your clients and know how to nurture relationships.

• Sales mindset and analytical skills to leverage data in decision making.

• Show a clear understanding of Greenly’s offer and values

• native-equivalent level of proficiency in English and ideally fluency in French.

• Great interpersonal and cross collaboration skills.

• Comfortable working in a fast paced environment focused on scaling globally.

Perks & benefits

• Beautiful offices in the heart of Paris (9ᵉ arrondissement) or in London (Covent Garden)

• A renumeration of 70k€ - 80k€ per year (full package)

• Flexible remote work options

• Top-notch tools to help you do your best work

• A culture of autonomy, transparency, and collaboration — with a team of highly talented, committed people

In Paris:

• Private medical insurance with Alan (including mental health support), 100% covered

• 50% Navigo reimbursement for public transport

• Sustainable lunch vouchers via Ekip

• Partial coverage of your Gymlib subscription

In London:

• Supplemental private health care covered by Greenly

• Cycle-to-work scheme

The recruitment process

• Meet us for a first introductory call

• Join us for a 2nd interview with Corentin Head of AM, or Martin, TL

• Prepare a case study and present it to Tess, Corentin, and Martin

• Final interview with Pierre (Head of Sales France)

• Provide us with 2 references to complete the recruitment process

• We welcome you during our onboarding week!

We’re a team shaped by diverse experiences and ideas. If you’re excited about the role but don’t match every requirement, we still encourage you to apply — you may be the right person for the team.