Sales Operations Manager F/H

Questel; Valbonne; Hybride; EUR 70 000 - 110 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Sophia-Antipolis office

International teams

Résumé du poste

Questel in Sophia-Antipolis is seeking a Sales Operations Manager to drive optimization and governance of sales processes, systems, and enablement initiatives across the global organization.

You will lead the Sales Operations team, manage CRM (Salesforce) and CPQ (DealHub), and partner with Sales Leadership to scale operations, implement new products and pricing, and ensure data integrity and system adoption in a fast-paced, international environment.

Qualifications

• Proven experience in Sales Operations or Revenue Operations with people management.
• Strong expertise in CRM, CPQ, and sales technology ecosystems.
• Experience leading process optimisation, systems transformation, and change management.

Responsabilités

• Lead, coach, and develop the Sales Operations team.
• Oversee and continuously improve end-to-end sales processes.
• Define and prioritise the Sales Operations roadmap.
• Own the sales technology portfolio including budget and vendor management.
• Ensure governance, data integrity, and system adoption.
• Lead cross-functional initiatives to improve sales effectiveness.

Connaissances

Sales operations

People management

CRM

CPQ

Change management

Strategic thinking

Outils

Salesforce

DealHub

Sales tech stack

Description du poste

Your next adventure awaits here

The Sales Operations Manager leads the optimization, governance, and evolution of sales processes, systems, and enablement initiatives to support business growth and sales productivity. This role serves as a strategic partner to Sales Leadership, driving operational excellence, process scalability, technology adoption, and organisational effectiveness across the global sales organization.

Key Responsibilities

• Lead, coach, and develop the Sales Operations team.
• Allocate resources across projects and operational activities.
• Oversee and continuously improve end-to-end sales processes.
• Drive process standardisation, simplification, and scalability.
• Support the introduction of new products, pricing models, and commercial initiatives.
• Lead change management efforts to ensure successful adoption of new processes and ways of working.
• Provide strategic oversight of CRM (Salesforce), CPQ (DealHub), and the broader sales technology ecosystem.
• Define and prioritise the Sales Operations roadmap, including enhancements, integrations, and automation initiatives.
• Ensure effective governance, process compliance, data integrity, and system adoption.
• Oversee sales onboarding, process documentation, and knowledge management programmes.
• Ensure sales teams are equipped with the tools, training, and resources required for success.
• Own the sales technology portfolio, including budget planning, vendor management, contract negotiations, renewals to maximise business value.
• Lead cross-functional initiatives that improve sales effectiveness, operational efficiency, and scalability.
• Serve as a strategic business partner to Sales Leadership and key internal stakeholders including.

The perfect match

• Proven experience in Sales Operations, Revenue Operations, Commercial Operations, or a related field, including people management responsibilities.
• Strong expertise in CRM, CPQ, and sales technology ecosystems.
• Experience leading process optimisation, systems transformation, and change management initiatives.
• Strategic mindset with strong business acumen and problem-solving capabilities.
• Excellent communication, stakeholder management, and influencing skills.
• Results-oriented, adaptable, and able to thrive in complex, fast-paced environments.
• Fluency in English.

Join Questel, a growing international group, and live a great human adventure!

What we offer

• Best of both worlds: dive into agility and growth in a dynamic setting, supported by structured onboarding and continuous learning for your success!
• Thrive in a flat hierarchy that championscourtesy,honesty, andcourage.
• International teams: offices in the USA, EMEA and APAC
• Nice office in Sophia-Antipolis with facilities: pool, tennis court, EV charging stations, ...

Job location : Sophia-Antipolis (hybrid)

Driven by values of entrepreneurship, respect, and integrity, Questel is committed to growth and social responsibility. We foster an inclusive, equitable workplace where all feel respected and empowered, regardless of background. Questel is an Equal Opportunity Employer, considering all qualified applicants without discrimination based based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors.