Sales Lead & Store Coach — Elevate Customer Experience

knitwellgroup; Nouvelle-Calédonie; Sur place; EUR 33 000 - 46 000; Plein temps

Avantages offerts par ce poste

401(k) plan

Merchandise discounts plus eligibility

Professional development and careerop

Community impact through philanthropy

Résumé du poste

LOFT in Raleigh, NC is seeking a Sales Lead to model exceptional customer experiences and guide a team of associates. You will collaborate with the Store Manager to ensure brand standards and deliver personalized service.

Ideal candidates have retail sales experience, strong communication, and the ability to coach others while managing shift coverage and store operations to drive sales and a welcoming environment.

Qualifications

• 6+ months of retail sales experience (preferred).
• Management experience (preferred).
• Proficient with technology and able to operate a point-of-sale system.
• Enjoys communicating and coaching.
• Flexible availability – evenings, weekends, and holidays.
• Proactive and able to make thoughtful decisions.
• Able to organize, delegate, and prioritize assignments to meet deadlines.

Responsabilités

• Be a representative of the brand and model personalized customer experiences.
• Assist store leaders with onboarding and developing an effective, highly engaged team.
• Support an inclusive store environment for associates where everyone feels welcome and engaged.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use tools to drive a customer-focused team environment and profitable business.
• Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
• Build productive relationships by sharing ideas and supporting the team.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Seamlessly step into the role of manager when needed.

Connaissances

Retail sales

Management experience

Technology proficient

Coaching & communication

Flexible availability

Decision making

Organization & delegation

Outils

POS system

Description du poste

LOFT in Raleigh, NC is seeking a Sales Lead to model exceptional customer experiences and guide a team of associates. You will collaborate with the Store Manager to ensure brand standards and deliver personalized service.

Ideal candidates have retail sales experience, strong communication, and the ability to coach others while managing shift coverage and store operations to drive sales and a welcoming environment.