Sales Keyholder — Lead & Elevate Store Experience

Under Armour; Roubaix; On-site; EUR 23,000 - 26,000; Full time

Benefits offered by this job

Generous employee discount on UnderArm

Comprehensive well-being support, incl

Retirement and insurance benefits to当地

Employee Assistance Program for growth

Monthly bonus incentive pay

Paid time off

Job summary

Under Armour in Roubaix is seeking a Sales Keyholder to support store leaders, drive sales, coach teammates, and keep energy high. You’ll lead by example, maintain store standards, open/close as needed, handle loss prevention, and help deliver an exceptional customer experience across our product portfolio.

Minimum 1+ year retail/customer service experience, local language fluency, and a flexible schedule are required; basic English is a plus. Competitive pay and benefits apply.

Qualifications

• 1+ year of retail/customer service experience.
• Local language fluency required; basic English is a plus.
• Available to work a flexible schedule; including evenings, weekends, and holidays.
• Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety.
• Moderate knowledge of industry/retail operations and applying this knowledge to create solutions.
• Advanced selling experience and comprehensive industry understanding.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation.
• Comfortable with or willingness to learn technology (hand-held and mobile devices).
• Strong communication skills.
• Can stand, walk, bend and lift cartons weighing up to 25 lbs./12kgs during each work shift with or without accommodation.

Responsibilities

• Ensure all teammates provide great customer service
• Lead a selling culture and enhance the customer experience
• Recognize and reward performance
• Coach, train, and support teammates
• Manage loss prevention, safety, and audit expectations and results
• Ensure the store is neat, clean, and well-stocked
• Open and close the store when necessary
• Support in driving sales and retail/omni KPI target achievement
• Act as the leader on duty and consistently models the brand’s Athlete service standards and selling behaviors
• Provide in-depth information related to a wide portfolio of technical products
• Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
• Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs.
• Build Athlete loyalty through in-store experience, using various available applications
• Effectively communicate with athletes, teammates, and leadership
• Assume Stock Keyholder responsibilities as necessary
• Perform other tasks as assigned by management

Skills

Retail experience

Strong communication skills

Customer service

Education

High school degree or equivalent

Job description

Under Armour in Roubaix is seeking a Sales Keyholder to support store leaders, drive sales, coach teammates, and keep energy high. You’ll lead by example, maintain store standards, open/close as needed, handle loss prevention, and help deliver an exceptional customer experience across our product portfolio.

Minimum 1+ year retail/customer service experience, local language fluency, and a flexible schedule are required; basic English is a plus. Competitive pay and benefits apply.