Sales Advisor - Customer Growth & Retention

Jobtailor; Paris; Sur place; EUR 36 000 - 60 000; Plein temps

Résumé du poste

Jobtailor in Paris seeks a dynamic Customer Relations and Business Development professional to understand the market, manage the customer journey, and drive revenue. You will qualify leads, support retention, cross-sell, and collaborate with sales to ensure brand quality and data integrity across internal tools.

This role emphasizes autonomy, teamwork, and a results-driven mindset. A 39-hour permanent contract with opportunities for growth in a fast-paced, tech-enabled environment is offered in

Qualifications

• Bachelor's to Master's degree in Sales, Customer Relations, or a related field
• Initial successful experience in customer relations, account management, business development, or customer service
• Excellent customer service and customer satisfaction mindset
• Strong interpersonal skills, active listening abilities, and a consultative approach
• Strong interest in business development, including prospecting, retention, and cross-selling
• Well-organized, thorough, and able to manage multiple cases simultaneously
• Proficiency in office software; CRM experience is a plus
• Team-oriented, autonomous, and results-driven
• 39-hour permanent contract

Responsabilités

• Understand the market and the full range of products, formats, and conferences
• Understand the internal customer journey
• Propose alternative solutions and arrange tailored, one-to-one support
• Qualify leads and pass them on to the sales teams, or propose a support solution
• Advise customers and drive customer retention strategies
• Carry out prospecting activities by phone and email
• Identify registered-user targets to develop cross-selling opportunities
• Relay marketing initiatives and conduct sales follow-ups
• Ensure the quality of customer relationships and brand image
• Ensure high-quality data processing and case tracking in internal tools
• Apply productivity standards, grow revenue, and maintain margins
• Prepare weekly reports
• Contribute to brand visibility and the continuous improvement of the offering

Connaissances

Customer Service

Account Management

Business Development

Data Processing

Case Tracking

Cross-Selling

Prospecting

Sales Follow-Up

Report Preparation

Productivity Standards

Formation

Bachelor's Degree

Master's Degree

Outils

CRM Tools

Office Software

Description du poste

Jobtailor in Paris seeks a dynamic Customer Relations and Business Development professional to understand the market, manage the customer journey, and drive revenue. You will qualify leads, support retention, cross-sell, and collaborate with sales to ensure brand quality and data integrity across internal tools.

This role emphasizes autonomy, teamwork, and a results-driven mindset. A 39-hour permanent contract with opportunities for growth in a fast-paced, tech-enabled environment is offered in