B2B Customer Growth & Relations Lead

Castorama

Marseille

Sur place

EUR 42 000 - 60 000

Plein temps

14 jours+

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Résumé du poste

Jobtailor in Marseille is seeking a proactive professional to develop and retain a high-potential portfolio of professional customers. You will build trust-based relationships and ensure a seamless customer journey for professional clients.

You will analyze your portfolio to identify growth opportunities, monitor performance indicators, and implement concrete improvement actions. You will drive the PRO strategy within the store and manage the C-PRO team, contributing to sustained revenue growth.

Qualifications

Proven experience with professional (B2B) customers.
Strong drive for challenge and results.
Customer service mindset with a passion for serving others.
Demonstrated leadership and team spirit.
Rigor, organizational skills and analytical ability.

Responsabilités

Develop and retain a high-potential portfolio of professional customers.
Build trust-based relationships and ensure a seamless customer journey for professional clients.
Analyze your portfolio and identify growth opportunities.
Monitor performance indicators and implement concrete improvement actions.
Drive the PRO strategy within the store and manage the C-PRO team.