Retail Performance & Projects Manager - CDD 6 mois

OTB; Paris; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

Maison Margiela, the Paris-based fashion house, seeks a Retail Performance Analyst to support the global network with performance analysis, reporting and initiatives to improve store results and customer experience.

Your duties include monitoring dashboards, analyzing store productivity and KPIs, supporting budgets and forecasts, coordinating incentives, and contributing to the Retail Newsletter and CRM-driven insights.

Qualifications

• 5 years of experience in retail performance, business analysis or retail operations, ideally within luxury or fashion.
• Strong analytical skills and advanced proficiency in Excel and PowerPoint.
• Organised, proactive and comfortable coordinating multiple stakeholders.

Responsibilities

• Monitor retail performance and maintain weekly, monthly and quarterly dashboards.
• Analyse store productivity, profitability and KPIs, sharing insights with regional and global teams.
• Support budget preparation, forecasts and business presentations.
• Coordinate retail incentives and recognition programmes, including performance tracking, communications and gifts.
• Contribute to the Retail Newsletter by sharing results, success stories and best practices.
• Monitor NPS results with CRM and coordinate the mystery shopping programme.
• Support traffic counter deployment and conversion rate monitoring.
• Coordinate the three-day experience rewarding top-performing sales associates.

Skills

Analytical skills

Stakeholder coordination

Organised & proactive

Tools

Excel

PowerPoint

Job description

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.
In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.

You will support the global retail network through performance analysis, business reporting and the coordination of initiatives to improve store results and customer experience.

Your main responsibilities will include:

• Monitor retail performance and maintain weekly, monthly and quarterly dashboards
• Analyse store productivity, profitability and KPIs, sharing insights with regional and global teams.
• Support budget preparation, forecasts and business presentations.
• Coordinate retail incentives and recognition programmes, including performance tracking, communications and gifts.
• Contribute to the Retail Newsletter by sharing results, success stories and best practices.
• Monitor NPS results with CRM and coordinate the mystery shopping programme.
• Support traffic counter deployment and conversion rate monitoring.
• Coordinate the three-day experience rewarding top-performing sales associates.

Profile

• You have almont 5 years of experience in retail performance, business analysis or retail operations, ideally within luxury or fashion.
• You have strong analytical skills and advanced proficiency in Excel and PowerPoint.
• You are organised, proactive and comfortable coordinating multiple stakeholders.

The position is available from February to cover a maternity leave.