Retail Coordinator Intern

Coty SA; Paris; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Meal vouchers

50% transportation refund

Access to Coty shop discounts

Job summary

Coty is seeking a Global Retail Coordinator Intern to help develop the omnichannel strategy and drive Retail Excellence and Education. You will engage with markets to deploy training, elevate client experience, and support CRM analytics.

Reporting to the Retail Education Director and CRM Director, you will collaborate across Brand Marketing, Finance, Purchasing, and IT in a truly international setting, contributing to Coty’s luxury brands and retail innovations.

Qualifications

• Proficient in Microsoft Office suite.
• Fluent in English and French.
• Strong analytical and organizational skills.

Responsibilities

• Develop training assets for Beauty advisors, collaborating with external creative agencies.
• Animate the digital learning app for Beauty advisors.
• Communicate with Coty markets and help deploy training programs.
• Elevate client experience by creating and implementing new in-store services.
• Support the development of clienteling.
• Assist CRM teams with reporting and dashboards analysis.
• Support day-to-day operations of the Retail functions.
• Gather competition and industry benchmarks, retail innovations.

Skills

Microsoft Office

English fluency

French fluency

Analytical skills

Organized

Tools

Photoshop

Job description

Staring date: January 2027

Coty is expanding its footprint in Retail within its owned Points of sale for its luxury brands (Chloe, Burberry, Marc Jacobs) and needs to constantly reinforce retail excellence for all prestige brands (Hugo boss, Calvin Klein…). Join us in the groundbreaking Retail development adventure in Coty. In your role as Global Retail Coordinator, you will be instrumental to help drive change management, innovate & support our markets daily.

Responsibilities

As our Global Retail Coordinator Intern, you are helping develop of the omnichannel strategy at Coty. You will be tackling Retail Excellence & Education, Client Experience, and Clienteling & CRM projects depending on the business priorities & Market needs.

Your main focus:

• Develop training assets for our Beauty advisors, working with external creative agencies
• Animate our digital learning app for Beauty advisors
• Communicate with Coty markets and help them deploy the training programs
• Elevate client experience creating and implementing new in-store services
• Support the development of clienteling
• Support CRM teams on reporting / analysing dashboards
• Support day to day operations of the Retail functions
• Gather competition & industry benchmarks, retail innovations

Working for Coty means being agile, curious, and passionate about Client experience.

You will be part of a large retail Operating team, reporting to 2 managers (Retail Education Director and CRM director). You will work closely together with each of them as well as several departments (Brand Marketing & 360 teams, Finance, Purchasing, IT) in a very international environment.

All your colleagues are passionate about Retail, with a client centric mindset. Working in the team, you will feel galvanized by the impact you can have on the Retail adventure at Coty, working with some of the most prestigious beauty brands.

You will be supporting markets on a global standpoint and be a daily key partner to enable impactful retail initiatives.

YOU ARE A COTY FIT

• Proficient in Microsoft office
• Fluent in English and French
• Knowledge of Photoshop is a plus
• Rigorous, organized, creative, curious, proactive, with strong aesthetic and analytical skills

Benefits

• A salary that matches your knowledge and experience
• Meal vouchers
• 50% transportation refund
• Access to the COTY shop with preferential rates on COTY products

About Coty

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self.