Remote Travel Concierge & Booking Support

manatal-264; Nice; À distance; EUR 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

100% remote work environment

Flexible scheduling

Professional growth

Travel perks and discounts

Ongoing training and development

Résumé du poste

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients from booking to post-trip follow-up, delivering a seamless and personalized experience.

You will handle inquiries via phone, email, and messaging, assist with luxury and leisure bookings, and keep booking systems accurate. This 100% remote role offers flexible scheduling, growth opportunities, and travel-related perks within a supportive team.

Qualifications

• Excellent verbal and written communication skills.
• Customer service experience in travel, hospitality, or related fields.
• Strong organizational skills and attention to detail.
• Comfortable using technology and learning new booking platforms.

Responsabilités

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury and leisure travel bookings, including changes and cancellations.
• Provide accurate information on destinations and agency policies.
• Coordinate booking details and confirm itineraries.
• Follow up with clients before and after travel for a positive experience.
• Address client concerns with empathy, professionalism, and solution-oriented thinking.
• Maintain documentation and update booking systems.

Connaissances

Verbal communication

Written communication

Customer service

Organizational skills

Multi-tasking

Outils

Booking platforms

Description du poste

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients from booking to post-trip follow-up, delivering a seamless and personalized experience.

You will handle inquiries via phone, email, and messaging, assist with luxury and leisure bookings, and keep booking systems accurate. This 100% remote role offers flexible scheduling, growth opportunities, and travel-related perks within a supportive team.