Remote PACS Implementation Engineer

DeepHealth; France; Hybride; EUR 60 000 - 80 000; Plein temps

Résumé du poste

DeepHealth is seeking an Implementation Engineer to manage end-to-end deployment, integration, and validation of PACS and related imaging solutions at hospitals and healthcare facilities. This role partners with radiologists, IT staff, and vendors to deliver reliable DICOM workflows and enterprise imaging connectivity.

You will collaborate with clinical and technical stakeholders, provide second-level support, and ensure compliance with regulatory standards while documenting incidents and

Qualifications

• Bachelor's degree in IT, Healthcare Informatics, or related field.
• 5+ years of IT implementation or support experience.
• Healthcare IT experience preferred.
• Hands-on Linux/Windows administration.
• Strong networking and troubleshooting skills.
• ITIL-based support processes experience.
• PACS, radiology workflow, DICOM and HL7 experience.
• Familiarity with EMR and clinical software.
• Excellent written and verbal communication.
• Flexible, able to on-call rotations.
• Knowledge of archival/storage media (preferred).
• Certifications: CompTIA Linux, RHCA, RHCT, CCNA, CCNP (preferred).
• GCP cloud troubleshooting experience (preferred).
• Deployment/configuration automation with Ansible (preferred).

Responsabilités

• Serve as the primary implementation resource for assigned client projects from kick-off through completion.
• Coordinate project tasks and own delivery milestones while acting as the primary point of contact for customer communication and issue resolution.
• Deploy, integrate, and validate PACS and related imaging solutions in customer environments, including DICOM workflow and enterprise imaging connectivity.
• Provide second-level technical support for healthcare IT systems, including troubleshooting and resolving escalated issues during and after implementation.
• Collaborate with IT, Product, and Engineering to resolve complex technical problems.
• Maintain detailed records of incidents, solutions, and workflows in the ticketing system.
• Contribute to continuous improvement of implementation and support processes and the knowledge base.
• Ensure work complies with applicable regulatory standards and internal IT policies.
• Support key customers with clear updates and guidance to maintain effective working relationships.
• Participate in on-call rotations and flexible coverage as required to support customer implementations.

Description du poste

DeepHealth is seeking an Implementation Engineer to manage end-to-end deployment, integration, and validation of PACS and related imaging solutions at hospitals and healthcare facilities. This role partners with radiologists, IT staff, and vendors to deliver reliable DICOM workflows and enterprise imaging connectivity.

You will collaborate with clinical and technical stakeholders, provide second-level support, and ensure compliance with regulatory standards while documenting incidents and