Remote Luxury Travel Concierge for Elite Experiences

Manatal; Lyon; Remote; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Travel discounts

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to design and manage exceptional luxury travel experiences for clients, working fully remotely from home. You will collaborate with clients to tailor itineraries, coordinate reservations, and ensure seamless trip execution before, during, and after travel.

The role emphasizes high-quality service, detailed communication, and efficient handling of documentation and itineraries, with the flexibility and

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication

Interpersonal

Remote work

Detail orientation

Travel know-how

Problem solving

Tools

Booking platforms

CRM tools

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist (Luxury & Leisure) to design and manage exceptional luxury travel experiences for clients, working fully remotely from home. You will collaborate with clients to tailor itineraries, coordinate reservations, and ensure seamless trip execution before, during, and after travel.

The role emphasizes high-quality service, detailed communication, and efficient handling of documentation and itineraries, with the flexibility and