Remote Luxury Travel Experience Specialist

Manatal; Strasbourg; Remote; EUR 38,000 - 48,000; Full time

Benefits offered by this job

Fully remote

Career development

Travel discounts

Training provided

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist focused on luxury and leisure for a fully remote role. You will support clients in planning exceptional itineraries, coordinate details, and ensure high-touch service before, during, and after trips.

The role emphasizes personalized assistance, professional communication, and meticulous record-keeping while working from home. Strong collaboration with clients and internal teams is required to deliver unforgettable travel

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details, documentation requirements, and agency guidelines
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions or concerns with care and a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Skills

Strong communication

Customer service experience

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist focused on luxury and leisure for a fully remote role. You will support clients in planning exceptional itineraries, coordinate details, and ensure high-touch service before, during, and after trips.

The role emphasizes personalized assistance, professional communication, and meticulous record-keeping while working from home. Strong collaboration with clients and internal teams is required to deliver unforgettable travel