Remote Luxury Travel Experience Specialist

Manatal; Bordeaux; Remote; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Remote work

Career development

Travel discounts

Training and support

Job summary

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support luxury and leisure clients in planning seamless trips from a remote location. You will handle reservations, updates, and special accommodations with a focus on exceptional service, clear communication, and attention to detail, delivering memorable experiences while working from home.

The role emphasizes proactive problem solving, timely responses, and collaboration with partners to ensure client satisfaction

Qualifications

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or a related field preferred.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools and booking platforms.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations
• Communicate essential travel details and documentation requirements
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction
• Resolve client questions with a solutions-focused mindset
• Maintain organized records and update internal systems as needed

Skills

Excellent communication

Interpersonal skills

Customer service experience in travel

Tools

Booking platforms

Communication tools

Job description

Prestige Travel Agency by Mich is seeking a Travel Experience Specialist to support luxury and leisure clients in planning seamless trips from a remote location. You will handle reservations, updates, and special accommodations with a focus on exceptional service, clear communication, and attention to detail, delivering memorable experiences while working from home.

The role emphasizes proactive problem solving, timely responses, and collaboration with partners to ensure client satisfaction