Remote Luxury Travel Experience Specialist

Manatal; Nantes; Remote; EUR 32,000 - 42,000; Full time

Job summary

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience (Remote) to deliver exceptional planning and support for high-end travel experiences. You will work from home, coordinating with clients before, during, and after trips to ensure seamless, personalized service.

The role emphasizes professional communication, attention to detail, and a commitment to excellence while managing reservations, itineraries, and special requests for luxury travelers.

Qualifications

• Provide responsive customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations and itineraries.
• Work independently in a remote environment.

Responsibilities

• Provide responsive customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication skills

Customer service

Remote work

Organization

Digital tools

Travel passion

Job description

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience (Remote) to deliver exceptional planning and support for high-end travel experiences. You will work from home, coordinating with clients before, during, and after trips to ensure seamless, personalized service.

The role emphasizes professional communication, attention to detail, and a commitment to excellence while managing reservations, itineraries, and special requests for luxury travelers.