French-Speaking Customer Service Representative – Work From Home in Greece

Cross Border Talents; Paris; À distance; EUR 25 000 - 35 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Paid training

Work from home

International work environment

Career development

Résumé du poste

Cross Border Talents is seeking a French-speaking customer service representative to support international clients from a remote location in Greece. You will assist customers via phone, email, and chat, ensuring high-quality service and quick issue resolution.

The role emphasizes strong communication, independence to work from home, and adherence to brand standards while supporting an international team and an evolving customer support environment.

Qualifications

• Fluent French (C1 or higher) is required.

Responsabilités

• Handle customer inquiries by phone, email, and chat across channels.
• Resolve issues promptly to ensure a positive customer experience.
• Record all interactions accurately in internal systems.
• Follow company guidelines and quality standards.
• Represent the brand positively and maintain customer satisfaction.

Connaissances

French fluency (C1+)

English proficiency (B2+)

Customer service

Open to relocation/remote work

Excellent communication

Description du poste

Are you fluent in French and ready for an international career? Join a global customer experience team, work from home, and enjoy life in Greece.

The role

You will help French-speaking customers by phone, email and/or chat. You will resolve their questions quickly and make sure every customer has a positive experience.

What you'll do

• Handle customer inquiries professionally across phone, email and chat
• Resolve issues efficiently while maintaining high service standards
• Record every interaction accurately in internal systems
• Follow company guidelines and quality standards
• Represent the brand positively and keep customers satisfied

What we're looking for

• Fluent French (C1 or higher)
• Good English (B2 or higher)
• EU citizenship or valid EU work authorisation
• Strong communication and problem-solving skills
• Ability to work independently from home
• Basic computer skills

Work from home – how it works

• Relocating to Greece: you will work from home in Athens
• Already living in Greece: you can work from home anywhere in the country

Relocation package (candidates moving to Greece)

• Flight ticket to Athens (from "within the EU")
• 2 weeks' hotel accommodation
• Airport pickup
• Real estate agency fee covered

What's offered

• Competitive salary plus performance bonuses
• Paid training
• Work from home
• International work environment
• Career development opportunities

Start dates

multiple start dates available

Ready to make Greece your new home?