Remote Climate Tech SaaS Delivery Lead

Jobgether; France; Remote; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Remote-first flexibility

International team gatherings

30 days annual leave

Gym subsidies and therapy

Equity participation and BSPCE/EMI

Meaningful professional impact

Leadership and growth opportunities

Cross-functional exposure

International working environment

Inclusive culture

Job summary

Partner Company in France seeks a Customer Delivery Manager to lead the Technical Solutions and Customer Delivery team, steering onboarding, integration design, and ongoing client operations for enterprise customers in the energy sector.

You will translate complex customer requirements into scalable SaaS solutions, influence product development, and collaborate with commercial, product, and technical teams to scale delivery across multiple accounts.

Qualifications

• Degree in a STEM discipline highlighting analytical thinking and problem solving.
• Experience in SaaS implementation or analyzing complex business processes/data.
• Proven people management experience and ability to allocate workloads.
• Strong analytical and problem-solving skills with attention to detail.
• Solid understanding of business systems and data flows; ability to design integration approaches.
• Familiarity with a scripting language (preferably Python) and using LLMs to automate workflows.

Responsibilities

• Lead and develop the Technical Solutions and Customer Delivery team, overseeing workload allocation, account assignments, team planning, performance management, and regular team meetings.
• Drive improvements in delivery processes, standardising methods and improving efficiency.
• Oversee onboarding and systems integration to enhance customer experience.
• Monitor health and progress of projects; report to senior stakeholders and escalate risks as needed.
• Personally manage select complex implementation projects in collaboration with the wider team.
• Analyze customer systems (ETRM, ERP, CRM) to design effective integration strategies.

Skills

People management

SaaS implementation

Analytical thinking

Stakeholder management

Project management

Remote collaboration

Technical integration

English fluency

Education

STEM degree

Tools

Python

Excel

PowerPoint

Job description

Partner Company in France seeks a Customer Delivery Manager to lead the Technical Solutions and Customer Delivery team, steering onboarding, integration design, and ongoing client operations for enterprise customers in the energy sector.

You will translate complex customer requirements into scalable SaaS solutions, influence product development, and collaborate with commercial, product, and technical teams to scale delivery across multiple accounts.