Data Center Customer Delivery Lead

CloudHQ, LLC; France; Remote; EUR 65,000 - 90,000; Full time

Job summary

CloudHQ, LLC in France seeks a Customer Manager to act as the primary customer-facing representative for large-scale data center projects, building strong relationships and coordinating requirements across multiple teams throughout the project lifecycle.

The role requires excellent stakeholder management, clear communications, and the ability to drive issue resolution from design through handover to operations, ensuring customer satisfaction and a smooth transition into operations.

Qualifications

• Bachelor's degree in a related field and strong stakeholder management skills.
• Experience with data center or mission-critical facilities is preferred.
• Excellent communication, organizational, and problem-solving abilities.

Responsibilities

• Act as primary point of contact between customer and landlord organization.
• Lead regular customer meetings and executive updates to ensure alignment with contract obligations.
• Coordinate design, construction, commissioning, handover, and operational readiness activities.
• Track actions, risks, and dependencies; escalate issues when needed.
• Prepare executive-level progress reports and status updates.
• Support change management and contractual processes with commercial and legal teams.

Skills

Stakeholder management

Communication

Leadership

Problem-solving

Organizational skills

Education

Bachelor's degree in Engineering, Construction Management, Project Management, Business, or related field

Tools

PMP/Prince2 Certification

Job description

CloudHQ, LLC in France seeks a Customer Manager to act as the primary customer-facing representative for large-scale data center projects, building strong relationships and coordinating requirements across multiple teams throughout the project lifecycle.

The role requires excellent stakeholder management, clear communications, and the ability to drive issue resolution from design through handover to operations, ensuring customer satisfaction and a smooth transition into operations.