Remote Channel Sales Support Specialist (Europe)

Square; France; Sur place; EUR 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Family planning

Résumé du poste

Square is seeking a Channel Sales Support Agent to back our independent contractor sales teams across Europe. You’ll ensure they have everything to onboard and sell our products, acting as the reliable pro behind a fast-moving sales machine.

You’ll collaborate with internal teams to remove blockers, maintain playbooks, and handle commissions with finance. This role embraces remote-first work and supports growth for local merchants.

Qualifications

• 1-2 years in sales support, channel management, technical support/implementation, or customer service.
• Experience with CRM systems (Salesforce, HubSpot or similar).
• Proficiency in Google Workspace and AI tools.
• Familiarity with B2B sales processes and sales cycle management.
• Basic understanding of sales reporting and analytics.

Responsabilités

• Act as the main point of contact for Europe sales teams, responding to inquiries within SLA timeframes.
• Build and maintain strong working relationships with independent contractor sales teams.
• Provide product knowledge, pricing information, sales collateral, and technical guidance.
• Work with internal teams across the business to resolve sales inefficiencies and remove blockers.
• Identify recurring problems and partner with management to implement lasting solutions.
• Provide phone and face-to-face support when needed.
• Maintain and update sales documentation, playbooks, and resource libraries.
• Process commission calculations for Europe sales teams in coordination with finance.
• Keep systems and information current so teams always have what they need.

Connaissances

Bilingual English/French

CRM basics

Team collaboration

Problem solving

Outils

Salesforce

HubSpot

Google Workspace

AI tools

Description du poste

Square is seeking a Channel Sales Support Agent to back our independent contractor sales teams across Europe. You’ll ensure they have everything to onboard and sell our products, acting as the reliable pro behind a fast-moving sales machine.

You’ll collaborate with internal teams to remove blockers, maintain playbooks, and handle commissions with finance. This role embraces remote-first work and supports growth for local merchants.