Remote Booking Coordinator & Client Support Specialist

Sunkissedgetaways; Vieux-Fort; À distance; EUR 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

100% remote

Onboarding & training

Professional development

Online tools access

Continuing education opportunities

Supportive team

Résumé du poste

Sunkissedgetaways in France is seeking a Booking Coordination Representative to help clients research options, coordinate reservations, and manage booking details. This 100% remote role requires clear communication and meticulous attention to accuracy throughout the reservation process.

The ideal candidate enjoys helping people, researching solutions, and keeping multiple requests organized in a remote environment.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused and professional.
• Comfortable conducting online research.
• Ability to manage multiple requests and priorities.
• Comfortable using email and web-based platforms.
• Strong follow-up and problem-solving abilities.
• Previous customer service, reservations, hospitality, or coordination experience is helpful but not required.

Responsabilités

• Communicate with clients regarding booking needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with coordinating reservations and confirmations.
• Review booking information for accuracy and completeness.
• Provide clients with confirmations, updates, and important details.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking records.
• Follow up on pending requests and required information.
• Communicate with service providers when necessary.
• Provide professional support throughout the booking process.

Connaissances

Communication

Organization

Attention to detail

Customer-focused

Research skills

Email & web platforms

Multitasking

Problem solving

Description du poste

Sunkissedgetaways in France is seeking a Booking Coordination Representative to help clients research options, coordinate reservations, and manage booking details. This 100% remote role requires clear communication and meticulous attention to accuracy throughout the reservation process.

The ideal candidate enjoys helping people, researching solutions, and keeping multiple requests organized in a remote environment.