Booking Services Coordinator – Remote

Remote Careers; Marseille; À distance; EUR 28 000 - 42 000; Plein temps

Avantages offerts par ce poste

Remote environment

Flexible scheduling

Training available

Résumé du poste

Remote Careers is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, clear customer communication, and accurate information handling in a fully remote setting.

The ideal candidate will respond to inquiries, gather needs, research options, and coordinate bookings end-to-end, maintaining precise records and providing timely confirmations.

Qualifications

• Excellent communication and listening skills.
• Strong organizational abilities and attention to detail.
• Customer-focused mindset and reliability.
• Comfort with researching information online.
• Basic computer skills and workflow software.
• Ability to learn new booking systems quickly.
• Strong time-management skills.
• Self-motivated and dependable.
• Booking or customer-service experience is a plus.

Responsabilités

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and information.
• Assist with booking updates and changes.
• Communicate with providers as needed.
• Maintain accurate booking records.
• Follow up on outstanding information.
• Provide professional support throughout the process.

Connaissances

Communication skills

Organization

Attention to detail

Customer-focused attitude

Online research

Computer proficiency

Learning booking systems

Time management

Reliability and initiative

Customer-service experience

Outils

Booking systems

Description du poste

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Qualifications

• Strong communication skills
• Excellent organization
• Attention to detail
• Customer-focused attitude
• Comfortable researching information online
• Basic computer proficiency
• Ability to learn booking systems
• Strong time-management abilities
• Reliable and self-motivated
• Previous booking or customer-service experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate bookings remotely
• Flexible Scheduling: Organize your schedule around responsibilities and customer needs
• Training Available: Learn booking procedures and online platforms
• Ongoing Support: Access educational resources and guidance
• Professional Development: Build organization, communication, research, and coordination skills
• Customer-Focused Role: Assist customers throughout the booking process