Receptionist/Administrative Assistant

Global University Systems (GUS); Troyes; Sur place; EUR 21 000 - 26 000; Plein temps

Résumé du poste

Global University Systems (GUS) France is seeking a Receptionist/Administrative Assistant for Y-Schools in Troyes. You will be the first point of contact for visitors and provide administrative support across General Services, ensuring smooth daily operations in a bilingual environment (French and English).

The role requires a Bac/Bac+2, strong Office skills, IT proficiency, and excellent interpersonal and written communication.

Qualifications

• Hold a Bac/Bac+2 degree; significant experience in reception and admin management.
• Proficient with Office Pack and IT tools; experienced in reception and communication.
• Proficient English to guide an international audience.
• Demonstrates rigor, autonomy, and responsiveness; maintains confidentiality.
• Ability to manage stress and meet deadlines.

Responsabilités

• Manage daily reception and switchboard in French and English.
• Sort mail, handle inter-campus shuttles, and coordinate equipment loans.
• Organize reception schedules and update practical information.
• Process orders and invoices; monitor payment and reminders.
• Coordinate internal logistics, vehicle fleet, train tickets for employees.
• Draft letters, update databases, prepare official documents, and archive rigorously.

Connaissances

English proficiency

Interpersonal skills

Autonomy

Rigour

Stress management

Communication skills

Formation

Bac/Bac+2

Outils

Office Pack

IT tools

Description du poste

About Global University Systems (GUS)

Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.

About the Role

As a Receptionist/Administrative Assistant for Y-Schools (Part of GUS France), you will be the first point of contact and first image of our campus for all our visitors. Apart from this, you also provide administrative support fort our General Services.

Key Responsibilities

Reception and daily facilitation:

• Ensure the physical and telephone reception (in both French and English) of all internal and external requests.
• Switchboard management and message taking.
• Sort and process mail (arrivals, franking, registered mail, inter-campus shuttles) and reserve loan equipment.
• Organize reception schedules and update practical information.

Administrative & General Services Support:

• Take charge of managing the mailbox dedicated to General Services and perform administrative and accounting tasks related to the department.
• Process orders (from placement to receipt) and invoices (recording, deposit, reminders, and payment tracking).
• Coordinate internal logistics: plan and monitor site work interventions; manage the vehicle fleet and book train tickets for employees during business trips.
• Draft letters, update databases, and prepare official documents (work declarations, public access building documents) while ensuring rigorous archiving.

Experience & Skills

• Holding a Bac/Bac+2 degree, you ideally have significant experience in a similar position combining reception and administrative management.
• You master the Office Pack and IT tools as well as reception and communication techniques.
• You master English in order to inform and guide an international audience.
• Diplomatic, cooperative, and endowed with great interpersonal and written communication skills, you know how to interact with all types of interlocutors in strict compliance with confidentiality.
• You demonstrate great rigor, autonomy, and responsiveness.
• You know how to manage stress when faced with the unexpected while respecting the deadlines entrusted to you.

Additional Information

• This position is held from Monday to Friday, with variable hours set according to the campus reception opening constraints.
• Fixed-term contract (CDD) until December 23, 2026 / Employee status / Full time
• Position based in Troyes.

Other Information

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.

There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.