Receptionist/Administrative Assistant

Global University Systems; Troyes; Sur place; EUR 24 000 - 32 000; Plein temps

Résumé du poste

Global University Systems (GUS) France seeks a Receptionist/Administrative Assistant to be the first point of contact at our Troyes campus. You will handle reception, mail, switchboard, and daily administrative tasks for the General Services department.

The role requires Bac/Bac+2, proficiency in Office packs and IT tools, and strong English skills to assist an international audience. Expect a Monday–Friday schedule in a fixed-term contract based in Troyes.

Qualifications

• Holding a Bac/Bac+2 degree or equivalent.
• Experience in a similar reception and administrative role.
• Proficient with Office Pack and IT tools; strong reception and communication techniques.
• Excellent written and spoken English to support an international audience.

Responsabilités

• Manage front-desk reception and handling calls in French and English.
• Sort mail, manage switchboard, schedule reception and maintain information updated.
• Process orders and invoices, archive and prepare official documents.
• Coordinate internal logistics: plan site interventions, manage vehicle fleet and train tickets for staff.
• Draft letters, update databases and support General Services tasks.

Connaissances

Office Pack

English proficiency

Interpersonal skills

Written communication

Autonomy

Rigor

Stress management

Formation

Bac/Bac+2

Outils

IT tools

Description du poste

About Global University Systems (GUS)

Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.

About Global University Systems (GUS)

Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.

About The Role

As a Receptionist/Administrative Assistant for Y-Schools (Part of GUS France), you will be the first point of contact and first image of our campus for all our visitors. Apart from this, you also provide administrative support fort our General Services.

Key Responsibilities

Reception and daily facilitation:

• Ensure the physical and telephone reception (in both French and English) of all internal and external requests.
• Switchboard management and message taking.
• Sort and process mail (arrivals, franking, registered mail, inter-campus shuttles) and reserve loan equipment.
• Organize reception schedules and update practical information.

Administrative & General Services Support

• Take charge of managing the mailbox dedicated to General Services and perform administrative and accounting tasks related to the department.
• Process orders (from placement to receipt) and invoices (recording, deposit, reminders, and payment tracking).
• Coordinate internal logistics: plan and monitor site work interventions; manage the vehicle fleet and book train tickets for employees during business trips.
• Draft letters, update databases, and prepare official documents (work declarations, public access building documents) while ensuring rigorous archiving.

Experience & Skills

• Holding a Bac/Bac+2 degree, you ideally have significant experience in a similar position combining reception and administrative management.
• You master the Office Pack and IT tools as well as reception and communication techniques.
• You master English in order to inform and guide an international audience.
• Diplomatic, cooperative, and endowed with great interpersonal and written communication skills, you know how to interact with all types of interlocutors in strict compliance with confidentiality.
• You demonstrate great rigor, autonomy, and responsiveness.
• You know how to manage stress when faced with the unexpected while respecting the deadlines entrusted to you.

Additional Information

• This position is held from Monday to Friday, with variable hours set according to the campus reception opening constraints.
• Fixed-term contract (CDD) until December 23, 2026 / Employee status / Full time
• Position based in Troyes.

Other Information

The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.