RECEPTION MANAGER - 1 MONTH FIXED-TERM CONTRACT (REPLACEMENT)

Hotelbellevuemarseille; Marseille; Sur place; EUR 19 000 - 23 000; Plein temps

Avantages offerts par ce poste

Meal allowance

50% transportation reimbursement

Health insurance

2 consecutive days off

Résumé du poste

Hotel Belle-Vue Marseille is seeking a Head Receptionist for a 1-month fixed-term contract, starting September 21, 2026. You will supervise the reception team, welcome guests, manage arrivals and departures, and oversee billing and cash handling at a 3-star property opposite the Old Port of Marseille.

The role requires a BTS or equivalent in hospitality, availability on weekdays, weekends, and holidays, and immediate start within one week.

Qualifications

• Experience in front desk/reception and hotel operations.
• Ability to supervise a small team across shifts.
• Excellent guest service and communication skills.

Responsabilités

• Supervise and schedule the reception team (day and night shifts).
• Welcome and assist French and international guests; manage arrivals/departures, billing, and cash handling.
• Monitor reservations, yield management, OTAs; daily closing and cash reconciliation.
• Handle customer complaints and feedback; liaise with housekeeping, bar, and restaurant.

Connaissances

Reception

Team supervision

Guest service

Cash handling

Formation

BTS in Hospitality

Description du poste

The hotel Belle-Vue is looking for a Head Receptionist on a 1-month fixed-term contract, as part of a replacement. Position available within one week, starting September 21, 2026. You will be responsible for the reception of a 3-star hotel located opposite the Old Port of Marseille, and will supervise the existing team during the interim period. Responsibilities include: Supervising and scheduling the reception team (day and night shifts); welcoming and assisting French and international guests; managing arrivals/departures, billing, and cash handling; monitoring reservations, yield management, and online travel agencies (OTAs); daily closing procedures and cash reconciliation; handling customer complaints and feedback; inventory management and liaison with other departments (housekeeping, bar/restaurant). A degree in hospitality (BTS or equivalent) or equivalent experience in reception is required. Availability is required on weekdays, weekends, and holidays. Immediate start date essential (within 1 week).

• Base salary €1,900 net per month
• Continuous shifts, 2 consecutive days off
• 39 hours, overtime compensated
• Meal allowance
• 50% reimbursement of transportation costs
• HCR health insurance

Hotel management training (BTS or equivalent) or equivalent experience in reception. Available weekdays, weekends, and holidays. Immediate start date essential (within 1 week).