Quality Assurance Officer (H/F) - Lyon

EFOR; Champagne-au-Mont-d'Or; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Professional development opportunities

Varied assignments with visibility to management

Stimulating international work environment

Job summary

EFOR in Champagne-au-Mont-d'Or is seeking a Quality Management Support professional to provide operational assistance in maintaining ISO 9001 certifications and monitoring quality metrics. The ideal candidate will have a Master’s degree in Quality Assurance and at least 2 years of experience in a quality environment, preferably within the pharmaceutical or regulated sector. This full-time, permanent role offers the opportunity for professional development in a dynamic international setting.

Qualifications

• Minimum 2 years’ experience in a quality environment, preferably in pharmaceutical or regulated industry.
• Experience in a multinational work environment.

Responsibilities

• Support the maintenance of ISO 9001 certifications.
• Monitor and analyze Group quality indicators.
• Participate in drafting and updating quality documentation.
• Support the management of quality events and complaints.

Skills

Knowledge of ISO 9001 standard

Familiarity with GxP environments (GMP, GLP, GCP)

Proficiency in Microsoft Office suite

Strong writing skills in French and English

Team spirit, autonomy, proactivity

Education

Master’s degree in Quality Assurance

Tools

Excel

PowerPoint

SharePoint

Teams

Planner

Job description

Reporting to the Quality & Compliance Director, you will provide operational support across two main areas:

1. Quality – Quality Management System (QMS)

• Support the maintenance and monitoring of the Group’s ISO 9001 certifications (procedure management, internal audits, corrective actions, KPI reviews with process owners).
• Contribute to the deployment of a harmonised Group QMS across entities, with a priority focus on the France scope.
• Participate in the drafting, updating and dissemination of quality documentation (procedures, instructions, forms) and deliver training when required.

2. KPI Monitoring, Quality Event Management Support & Reporting

• Monitor and analyse Group quality indicators (KPIs).
• Triage and support the management of quality events: requests, complaints, non-conformities / deviations, CAPAs, change controls, violations, quality questionnaires.
• Support the analysis and preparation of regular quality data reporting.
• Contribute to the continuous improvement of the Group’s quality processes.

Additional Quality support missions may be assigned depending on the needs of the department.

YOUR PROFILE

Education:

Master’s degree (or equivalent) in Quality Assurance.

Experience:

Minimum 2 years’ experience in a quality environment, ideally within the pharmaceutical, medical device or regulated industry. Experience in a multinational work environment.

Key skills and qualities:

• Strong knowledge of the ISO 9001 standard and related quality frameworks.
• Familiarity with GxP environments (GMP, GLP, GCP) is a plus.
• Proficiency in Microsoft office and reporting tools (Excel, PowerPoint, SharePoint, Teams, Planner).
• Rigorous, well‑organised and able to manage multiple topics simultaneously.
• Strong writing skills in both French and English.
• Team spirit, autonomy and proactivity.

WHAT WE OFFER

• A position within a fast‑growing international group.
• A stimulating environment at the crossroads of quality, compliance and Group strategy.
• Varied assignments with strong visibility to management.
• Professional development and continuous training opportunities.

PRACTICAL INFORMATION

Contract type: Permanent – Full‑time

Department: Quality & Compliance

Reports to: Quality & Compliance Director / DPO – Efor Group