Product Director: AI-Powered International Insurance Experience

JPMorganChase; Paris; On-site; EUR 90,000 - 130,000; Full time

Job summary

J.P. Morgan is seeking a tenured Product Owner to define and build the end-to-end client and advisor experience for international clients purchasing insurance, with a primary focus on EMEA.

This role owns product strategy and execution, driving roadmaps and efficient technology delivery with a strong emphasis on leveraging AI. You will partner with Legal, Compliance, Risk and regional stakeholders to ensure compliant, scalable cross-border solutions, drive adoption of AI-enabled experiences, and

Qualifications

• 8+ years of product management/ownership experience delivering digital client or advisor-facing platforms.
• Experience building regulated customer journeys (financial services, insurance, wealth, or similar).
• Proven ability to operate across multiple distribution models (direct/agent/licensed and referral/partner handoff).
• Strong roadmap ownership, prioritization, and stakeholder management across regions and functions.
• Working knowledge of AI/ML productization (use-case framing, model risk considerations, measurement, and iterative improvement).
• Excellent written and verbal communication; able to simplify complex topics and drive decisions.

Responsibilities

• Own the product vision and roadmap for international (EMEA-focused) insurance client and advisor experiences across digital and assisted channels.
• Define and deliver capabilities for both licensed and referral operating models, including journeys, handoffs, and controls.
• Translate regulatory, business, and client needs into prioritized requirements, user stories, and acceptance criteria.
• Partner with Legal, Compliance, Risk, and regional stakeholders to ensure compliant, scalable cross-border solutions.
• Drive adoption of AI-enabled experiences (e.g., advisor copilots, personalized guidance, intelligent routing, next-best-action), with strong governance and measurement.
• Lead agile delivery with engineering and design teams; manage backlog, milestones, dependencies, and release readiness.
• Establish KPIs (conversion, referral completion, cycle time, advisor productivity, NPS, quality/compliance outcomes) and use data to iterate and improve.
• Identify opportunities to rationalize platforms, reduce manual work, and improve speed-to-market through reusable services and automation.

Skills

Product ownership

Roadmap ownership

AI/ML familiarity

Stakeholder management

Regulatory knowledge

Communication

Job description

J.P. Morgan is seeking a tenured Product Owner to define and build the end-to-end client and advisor experience for international clients purchasing insurance, with a primary focus on EMEA.

This role owns product strategy and execution, driving roadmaps and efficient technology delivery with a strong emphasis on leveraging AI. You will partner with Legal, Compliance, Risk and regional stakeholders to ensure compliant, scalable cross-border solutions, drive adoption of AI-enabled experiences, and