Product Concierge & Customer Experience Advisor

Apple; Vélizy-Villacoublay; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

Apple in Vélizy-Villacoublay is seeking a Specialist who will deliver exceptional service to customers by understanding their needs and providing personalized solutions. The ideal candidate should be adaptable, knowledgeable about Apple products, and ready to work in a fast-paced and team-oriented environment.

Responsibilities include assisting customers with product information, supporting colleagues in the store, and maintaining a welcoming atmosphere. Apple values diversity and inclusion, providing reasonable accommodations for all applicants.

Qualifications

• Availability to work a flexible retail schedule including nights and weekends.
• Proficiency in local language, both written and spoken.

Responsabilités

• Deliver excellent service to customers by understanding their needs.
• Stay updated on Apple products, services, and sales processes.
• Support peers by sharing product knowledge and assisting customers.

Connaissances

Customer service experience

Knowledge of Apple products

Team collaboration

Fast-paced environment adaptability

Description du poste

Apple in Vélizy-Villacoublay is seeking a Specialist who will deliver exceptional service to customers by understanding their needs and providing personalized solutions. The ideal candidate should be adaptable, knowledgeable about Apple products, and ready to work in a fast-paced and team-oriented environment.

Responsibilities include assisting customers with product information, supporting colleagues in the store, and maintaining a welcoming atmosphere. Apple values diversity and inclusion, providing reasonable accommodations for all applicants.