Contract Specialist: Customer Experience & Solutions

Apple; Nice; On-site; EUR 24,000 - 32,000; Full time

Job summary

Apple Retail in Nice seeks a Specialist to build brand loyalty and create owners of Apple products and services. You’ll be dedicated to selling and delivering a customer service experience that is unlike any other, asking questions to learn customer needs and customizing recommendations to enrich their lives.

Stay up to date on Apple products, services, purchase options, and sales processes; support peers, maintain accuracy, and help in other areas of the store while contributing to an inclusive

Qualifications

• Availability to work a schedule that may include nights, weekends, and public holidays in the retail store.
• Proficient in the local language, both written and spoken.

Responsibilities

• Deliver excellent service by understanding customer needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.

Skills

Customer service

Product knowledge

Communication

Teamwork

Curiosity

Job description

Apple Retail in Nice seeks a Specialist to build brand loyalty and create owners of Apple products and services. You’ll be dedicated to selling and delivering a customer service experience that is unlike any other, asking questions to learn customer needs and customizing recommendations to enrich their lives.

Stay up to date on Apple products, services, purchase options, and sales processes; support peers, maintain accuracy, and help in other areas of the store while contributing to an inclusive