Retail Tech Concierge: Elevate Customer Experience

Apple; Strasbourg; On-site; EUR 25,000 - 35,000; Full time

Job summary

Apple is seeking a Specialist in Strasbourg to provide exceptional customer service and build brand loyalty. You will deliver tailored solutions based on customers' needs and support your peers in fostering an inclusive environment. Proficiency in the local language and flexibility for varied schedules are essential qualifications. Join Apple to help create an outstanding retail experience and develop your knowledge of innovative products and services.

Qualifications

• Availability to work nights, weekends, and public holidays.
• Proficiency in the local language (written and spoken).

Responsibilities

• Deliver excellent service to Apple customers and identify ownership opportunities.
• Stay up to date on Apple’s products and sales processes.
• Support peers and assist in customer service throughout the store.
• Maintain a respectful and inclusive environment.

Skills

Customer service excellence

Product knowledge

Team collaboration

Curiosity and willingness to learn

Job description

Apple is seeking a Specialist in Strasbourg to provide exceptional customer service and build brand loyalty. You will deliver tailored solutions based on customers' needs and support your peers in fostering an inclusive environment. Proficiency in the local language and flexibility for varied schedules are essential qualifications. Join Apple to help create an outstanding retail experience and develop your knowledge of innovative products and services.