Product & Commercial Lead, Messaging & Verification (Remote)

Jobgether SRL

France

Remote

EUR 90,000 - 130,000

Full time

5 days ago

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Job summary

Jobgether SRL, on behalf of our partner, seeks a Business Manager - Product & Commercial in France to own the messaging and verification product strategy across multiple markets. You will shape the strategy for SMS, RCS, WhatsApp Business, voice, and verification, balancing reliability, customer experience, speed, and cost.

You will lead partnerships with CPaaS providers and vendors, drive negotiations, and optimize routing, deliverability, and spend.

Qualifications

5+ years of experience in messaging, CPaaS, communications, or a closely related product, commercial, or hybrid role.
Strong knowledge of A2P SMS, RCS Business Messaging, and WhatsApp Business, including pricing models, templates, sender IDs, and registrations.
Demonstrated experience with cost management, vendor negotiations, commercial modeling, and analytics for senior stakeholders.
Ability to translate operational and commercial requirements into concise product and technical specs.
Deep understanding of messaging performance metrics, including deliverability and latency.

Responsibilities

Own the messaging and verification product roadmap across multiple markets, balancing reliability, customer experience, cost efficiency, and speed to market.
Define channel selection, routing, retry, and failover strategies in collaboration with Engineering.
Evaluate new messaging channels and capabilities based on market availability and measurable value.
Lead selection and management of messaging aggregators, CPaaS providers, and other partners, with supplier scorecards.
Negotiate pricing, volume commitments, SLAs, and terms with vendors, Legal, and internal stakeholders.
Build understanding of messaging economics by market, channel, provider, and use case to optimize spend.
Own outcomes related to delivery success, latency, verification completion, and overall messaging performance.
Establish reporting linking provider performance with customer outcomes and drive RCAs for recurring issues.
Plan capacity for peak events and new market launches while reducing supplier concentration risk.
Monitor spend forecasts and cost per delivered message, cost per verification, and total spend.