Pharma Technical Service Engineer – Travel‑Heavy

Lonza Group Ltd.

Colmar

Hybride

EUR 52 000 - 64 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Agile career

Inclusive workplace

Compensation programs recognizing high

Role/location benefits

Global benefits information

Résumé du poste

Lonza Group Ltd. in Colmar, France, seeks a client-facing technical specialist to support international customers across Europe, the Maghreb and Turkey. This is an office-first role with 20% remote flexibility and about 50% travel.

You will be the primary technical point of contact, deliver high-quality support on-site and remotely, and collaborate with cross-functional teams to meet client expectations while ensuring GMP and regulatory compliance.

Qualifications

Experience in a technical role within pharmaceutical, biotech, or other regulated environments.
Strong client-facing and cross-cultural communication skills.
Fluency in French, English, and Turkish (written and spoken).

Responsabilités

Act as the primary technical point of contact for clients, delivering high-quality support remotely and on site.
Travel (~50%) to customer locations across Europe, the Maghreb, and Turkey to support installations, operations, and troubleshooting.
Build and maintain strong client relationships to ensure long-term satisfaction and collaboration.
Support audits, client visits, and technical discussions as a subject matter expert.
Collaborate with cross-functional teams to meet client expectations.
Ensure all activities comply with GMP, safety, and regulatory standards.
Contribute to continuous improvement initiatives and share best practices across teams.