Payments Implementation Engineer

Academic Key; Paris; Hybrid; EUR 70,000 - 95,000; Full time

Job summary

Checkout.com is hiring an Implementation Engineer for ProcessOut in Paris to provide hands-on technical support during merchant implementations and go-live. You will work with the Merchant Experience team to ensure successful integrations and continuous product feedback.

The role requires strong SaaS, API, and logging analysis skills, with experience in REST APIs, JavaScript, and ideally Golang. You will coordinate with internal teams to resolve issues and keep merchant documentation up to date.

Qualifications

• In-depth technical knowledge of SaaS, web services, APIs, and IT infrastructure.
• Strong experience with REST HTTP APIs.
• Project management and customer onboarding experience preferred.
• Advanced data analytics skills with analytical work examples.
• Experience with JavaScript to design/build small scripts.
• Ability to read/understand application code (Golang).
• Bonus for experience in a similar tech company or online payments industry.

Responsibilities

• Provide technical support to merchants during their implementation of ProcessOut.
• Plan and manage customer implementation projects and go-live activities.
• Answer integration-related questions (configuration, debugging, documentation, testing).
• Manage incidents related to integration (investigation, troubleshooting, escalation, resolution).
• Collaborate with account managers, technical support, and engineers to resolve issues.
• Update merchant-facing documentation to reduce friction during implementation.

Skills

SaaS understanding

REST APIs

Project management

Customer onboarding

Data analytics

JavaScript

Golang

Job description

Checkout.com is hiring an Implementation Engineer for ProcessOut in Paris to provide hands-on technical support during merchant implementations and go-live. You will work with the Merchant Experience team to ensure successful integrations and continuous product feedback.

The role requires strong SaaS, API, and logging analysis skills, with experience in REST APIs, JavaScript, and ideally Golang. You will coordinate with internal teams to resolve issues and keep merchant documentation up to date.