Payment & Recovery Specialist – Hybrid, Paris

Gofractional; Paris; Hybride; EUR 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Temporary contract (6 months)

Résumé du poste

Ankorstore is seeking a Payment & Recover Officer to join a dynamic, international team in Paris on a 6-month contract. The role focuses on delivering the best payment experience for retailers and brands while protecting the platform.

You will manage end-to-end payment recovery for platform orders and invoices, interact with retailers by email and phone, and collaborate with Tech, Product, Data, CX and Logistics to improve processes.

Qualifications

• Degree in finance or business administration.
• Fluent French and professional English, written and spoken.
• Comfortable phone outreach to retailers and brands.
• A proactive, rigorous and thorough mindset.
• Strong skills in Google Sheets or Excel.

Responsabilités

• Manage end-to-end payment recovery for platform orders and service invoices, including high-volume outreach via email and phone.
• Escalate to debt collection agencies when necessary.
• Oversee payment operations and coordinate with retailers and brands to lead the recovery process.
• Analyze payment behavior to identify pain points and drive improvements.
• Collaborate with Tech, Product, Data, CX and Logistics to enhance processes.

Connaissances

French

Professional English

Google Sheets

Excel

Communication skills

Initiative and rigor

Formation

Finance or Business Administration degree

Description du poste

Ankorstore is seeking a Payment & Recover Officer to join a dynamic, international team in Paris on a 6-month contract. The role focuses on delivering the best payment experience for retailers and brands while protecting the platform.

You will manage end-to-end payment recovery for platform orders and invoices, interact with retailers by email and phone, and collaborate with Tech, Product, Data, CX and Logistics to improve processes.