Patient Concierge & Front Desk Specialist

Cardinal Health; Lourdes; Sur place; EUR 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Paid time off

401k savings plan

MyFlexPay access

Résumé du poste

Cardinal Health is seeking a Patient Concierge at Oncologics in Lafayette, LA. The role handles greeting patients, verifying demographics/insurance, scheduling, and payment processing with attention to detail and strong customer service. Prior medical office experience and EMR familiarity are preferred to ensure accurate records and smooth operations.

Flexibility in scheduling and reliable attendance are essential as part of a collaborative healthcare team dedicated to high-quality patient care.

Qualifications

• High School Diploma or equivalent is preferred.
• Knowledge of medical terminology is preferred.
• One year of medical office experience is preferred.
• Experience accessing and updating an EMR system is preferred.
• Typing speed of 40 wpm is preferred.

Responsabilités

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and record patient payments.
• Enter and update patient demographic and insurance information.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Maintain regular attendance and punctuality.
• Support team efforts and meet deadlines.

Connaissances

Flexible schedule

Typing 40 wpm

Medical terminology

Medical office experience

EMR system experience

Formation

High School Diploma or equivalent

Outils

Document imaging software

EMR software

Description du poste

Cardinal Health is seeking a Patient Concierge at Oncologics in Lafayette, LA. The role handles greeting patients, verifying demographics/insurance, scheduling, and payment processing with attention to detail and strong customer service. Prior medical office experience and EMR familiarity are preferred to ensure accurate records and smooth operations.

Flexibility in scheduling and reliable attendance are essential as part of a collaborative healthcare team dedicated to high-quality patient care.