Paris Operations Lead — Scale Premium Mobility

Wheely; Paris; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Office in Paris

Job summary

Wheely Paris is seeking an Operations Manager to own day-to-day health of the market, focusing on chauffeur acquisition, retention, and quality. You’ll report to the General Manager, France, and help evolve the local operating model as we scale beyond Paris.

This is an entrepreneurial, high-ownership role in a fast-moving environment, not a caretaker seat. You’ll build and lead the local ops team, drive metrics, and partner with product to shape tooling, ensuring compliance with French

Qualifications

• Analytically strong, entrepreneurial mindset with ownership.
• 1–3+ years building or scaling in fast-paced environments.
• Backgrounds include scaling operations in tech, consulting, VC/PE, or startups.
• Experience in marketplace/on-demand mobility businesses.
• MBA or advanced degree in business, operations, analytics, or strategy.
• Fluent French and English; based in Paris and able to work in the office 4 days a week.

Responsibilities

• Own day-to-day operational execution: chauffeur supply growth and retention.
• Evolve the local operating model, turning global strategy and standards into effective execution on the ground.
• Use data to spot operational risks and opportunities, and design initiatives with clear, measurable impact.
• Lead and grow Wheely Paris’s operations team, building a culture of high performance and engagement.
• Partner with product teams to shape feature development and improve operational tooling.
• Support readiness as the market expands into new areas, launching business from scratch.
• Act as a senior point of contact for chauffeurs and key external stakeholders, representing Wheely’s standards.
• Ensure compliance with applicable French regulations and VTC licensing requirements.

Skills

Fluent French

Fluent English

Education

MBA or advanced degree in business/ops/analytics/strategy

Job description

Wheely Paris is seeking an Operations Manager to own day-to-day health of the market, focusing on chauffeur acquisition, retention, and quality. You’ll report to the General Manager, France, and help evolve the local operating model as we scale beyond Paris.

This is an entrepreneurial, high-ownership role in a fast-moving environment, not a caretaker seat. You’ll build and lead the local ops team, drive metrics, and partner with product to shape tooling, ensuring compliance with French