Paris-based Customer Success Intern: Grow with Cloud & AI

Scaleway; Paris; In loco; EUR 11.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthy meals

Gym access

International environment

Internal mobility

Descrizione del lavoro

Scaleway is seeking a proactive Master’s student to join our Customer Success Management teams in Paris. You will support CSMs in daily client interactions, help refine customer processes, and contribute to maintaining and growing our customer base while delivering high-quality experiences.

Work within two squads (low-touch and startup pod), with a collaborative, international team. The role starts as an internship in January 2027 at our Paris offices, with strong exposure to cloud and AI

Competenze

• Currently a Master’s student (M1 or M2) in a business or engineering school.
• Excellent written and verbal communication in English and French.
• Analytical skills and ability to tell a story from data.
• Experience from school projects or internships is a plus.

Mansioni

• Support CSMs in daily client interactions and contribute to process improvements.
• Organise and participate in customer meetings with low-touch and startup squads.
• Draft meeting minutes, track follow-ups, and ensure action items are clear.
• Collaborate on cross-functional projects to improve CSM processes and tools.

Conoscenze

Master's student (M1/M2) in business/0

Formazione

Master's student (M1/M2) in business or engineering

Strumenti

Salesforce

Slack

Google Workspace

Descrizione del lavoro

Scaleway is seeking a proactive Master’s student to join our Customer Success Management teams in Paris. You will support CSMs in daily client interactions, help refine customer processes, and contribute to maintaining and growing our customer base while delivering high-quality experiences.

Work within two squads (low-touch and startup pod), with a collaborative, international team. The role starts as an internship in January 2027 at our Paris offices, with strong exposure to cloud and AI