Operations Runner: Health & Insurance Ops

Alan; Bordeaux; On-site; EUR 36,000 - 60,000; Full time

Benefits offered by this job

Equity package

Flexible office/remote options

Top equipment and tools

Flexible vacation policy

Healthcare insurance

Country-specific commuter benefits

Coaching culture

Parental leave

Job summary

Alan is hiring an Operations Coordinator (Ops Runner) to deliver insurance and health services at scale. You will run processes, monitor day-to-day operations and partner with Engineering, Product, Care and other teams across France, Belgium, Spain and Canada.

We value problem-solving, analytics, and strong organization. English fluency plus French or Dutch is important, with flexibility to adapt to a fast-paced environment.

Qualifications

• Experience operating processes/services for scale-up or industrial/logistics contexts.
• Customer-facing or cross-functional collaboration experience is a plus.
• Strong written and spoken English with French or Dutch ability.

Responsibilities

• Run insurance or health services processes as Ops Runner.
• Provide day-to-day follow-up and monitor operations.
• Flag risks and opportunities to improve performance.

Skills

Operations mindset

Problem solving

Analytics

Highly organized

English and French or Dutch

Independent learner

Adaptable

Insurance/healthcare experience

Job description

Alan is hiring an Operations Coordinator (Ops Runner) to deliver insurance and health services at scale. You will run processes, monitor day-to-day operations and partner with Engineering, Product, Care and other teams across France, Belgium, Spain and Canada.

We value problem-solving, analytics, and strong organization. English fluency plus French or Dutch is important, with flexibility to adapt to a fast-paced environment.