Operations Director

NOVARC; Bourgogne-Franche-Comté; On-site; EUR 70,000 - 100,000; Full time

Job summary

Jobtailor is seeking an experienced operations leader to drive business performance across revenue and margins. You will oversee procurement, supply chain, and commercial activities in a mid-sized company, focusing on profitability and growth.

The role requires strong leadership, English fluency, and proven ability to build client relationships, identify new markets, and lead teams through change.

Qualifications

• Advanced degree (business school, engineering school or equivalent).
• Significant experience in operations management, commercial management or entrepreneurial leadership in an SME or mid‑cap company.
• Strong expertise in procurement and offer development.
• Proven experience in e‑commerce business development.
• Excellent understanding of margin and profitability issues.
• Experience in supply chain / logistics.
• Strong customer service orientation, with the ability to be operational when required.
• Fluent English required.

Responsibilities

• Oversee overall management of the business and guarantee its economic, operational and human performance.
• Actively participate in revenue growth.
• Define and implement growth levers.
• Develop and retain relationships with strategic clients and partners.
• Identify new markets and development opportunities.
• Take responsibility for the profit and loss account.
• Prepare and oversee budgets, forecasts and investments.
• Optimize margins, profitability and value creation.
• Supervise all operational activities.
• Ensure service quality, customer satisfaction and compliance with commitments.
• Lead, motivate and develop teams.
• Support organizational changes and development projects.

Skills

Revenue growth

Procurement

E‑commerce development

Margin optimization

Customer service orientation

Operations management

Team leadership

Education

Advanced degree (business/engineering)

Job description

Responsibilities

• Ensure overall management of the business and guarantee its economic, operational and human performance.
• Actively participate in revenue growth.
• Define and implement growth levers.
• Develop and retain relationships with strategic clients and partners.
• Identify new markets and development opportunities.
• Take responsibility for the profit and loss account.
• Prepare and oversee budgets, forecasts and investments.
• Optimize margins, profitability and value creation.
• Supervise all operational activities.
• Ensure service quality, customer satisfaction and compliance with commitments.
• Lead, motivate and develop teams.
• Support organizational changes and development projects.

Requirements

• Advanced degree (business school, engineering school or equivalent)
• Significant experience in operations management, commercial management or entrepreneurial leadership in an SME or mid‑cap company
• Strong expertise in procurement and offer development
• Proven experience in e‑commerce business development
• Excellent understanding of margin and profitability issues
• Experience in supply chain / logistics
• Strong customer service orientation, with the ability to be operational when required
• Fluent English required.

Core Competencies

Demonstrates strong capabilities in operations management, commercial management, and entrepreneurial leadership, with a focus on revenue growth, client relationship development, and profitability optimization. Proficient in overseeing budgets, forecasts, and investments while ensuring high service quality and customer satisfaction.