6 - E-commerce Operations Manager UK, US

Folks Sports Wear; France; Sur place; ARS 83 647 009 - 111 529 346; Plein temps

Résumé du poste

Folks Sports Wear is seeking an Ecommerce Operations Manager to manage the end-to-end execution of e-commerce fulfilment. This on-site position requires oversight of fulfilment partners, B2C shipping, and logistics, ensuring an excellent post-purchase experience for customers. Candidates should have 7 years in Operations Management and 5 years in E-commerce Operations. The role adheres to safety protocols for employee well-being during pandemic conditions.

Qualifications

• 7 years in Operations Management preferred.
• 5 years in E-commerce Operations preferred.

Responsabilités

• Manage end-to-end execution of e-commerce fulfilment.
• Oversee fulfilment partners, B2C shipping, and logistics.
• Deliver an excellent post-purchase experience.

Description du poste

Location: Argentina, Australia, Canada, France, UK, US

Report to: Director of Operations

Summary: We are looking for an Ecommerce Operations Manager to be an integral member of our Operations Team. Reporting into the Head of Operations, the Ecommerce Operations Manager is responsible for managing end-to-end execution of e-commerce fulfilment. This includes management of fulfilment partners, B2C shipping and logistics, ecommerce systems, department KPIs, and key financial and performance metrics, from strategic planning stages to implementation and day to day execution. The Ecommerce Operations Manager will play a critical role in delivering an excellent post-purchase experience to our customers.

Candidate Profile and Position Requirements :

This is an on-site role; however, we adhere to safety protocols to keep all employees safe. Daily temperature checks and masks are required, and team members are working in a distanced manner throughout our warehouses, offices and recording studios.

Experience:

Operations Management: 7 years (Preferred)

E-commerce Operations: 5 years (Preferred)

DIVERSITY & EQUAL OPPORTUNITY

We are committed to recruiting, training, and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.