Onboard Retail Manager: Lead, Sell & Travel

Harding+; Nice; Sur place; EUR 39 000 - 56 000; Plein temps

Avantages offerts par ce poste

Competitive salary + commission

Accommodation and meals onboard

Travel the world

Industry-leading training

Résumé du poste

Harding+ is seeking an experienced Retail Leader to join our onboard cruise retail team as Assistant Retail Manager. You will coach a diverse international team, drive sales targets, and deliver premium guest experiences while collaborating with brand partners.

Living and working onboard, you’ll lead from the front, host events, and manage multi-department retail operations. French fluency is required and travel the world is a core element of the role.

Qualifications

• Experience in a retail leadership role, ideally within a multi-department or premium retail environment.
• Track record of motivating teams to achieve and exceed sales targets.
• Strong coaching, communication and people leadership skills.
• Confidence engaging customers face-to-face and delivering exceptional service experiences.
• Ability to influence and inspire others through positive leadership and example.
• Commercial awareness and experience supporting operational retail processes.
• Resilience, adaptability and the ability to thrive in a fast-paced environment.
• Confidence presenting products and engaging audiences during events and product demonstrations.
• Strong organisational, numeracy and administrative skills.
• Fluent in French!!
• Experience working at sea is advantageous but not essential.

Responsabilités

• Leading, motivating and developing a high-performing retail team.
• Creating exceptional and memorable shopping experiences for guests onboard.
• Driving sales performance and helping deliver departmental targets and profitability.
• Leading by example and acting as a visible role model for service, standards and sales excellence.
• Coaching and developing team members through regular feedback and on-the-job training.
• Building strong relationships with guests and developing a loyal client base.
• Promoting and hosting events, product showcases and premium selling experiences.
• Maintaining the highest standards across both the shop floor and back-office operations.
• Supporting operational processes including stock control, audits, reporting and loss prevention.
• Working collaboratively with onboard stakeholders, cruise line partners and brand representatives.

Connaissances

Retail leadership

Team motivation

Coaching skills

Communication skills

Customer engagement

Influence & leadership

Commercial awareness

Resilience & adaptability

Product demonstrations

Organisational skills

Numeracy

Administrative skills

Fluent in French

Sea experience advantageous

Description du poste

Harding+ is seeking an experienced Retail Leader to join our onboard cruise retail team as Assistant Retail Manager. You will coach a diverse international team, drive sales targets, and deliver premium guest experiences while collaborating with brand partners.

Living and working onboard, you’ll lead from the front, host events, and manage multi-department retail operations. French fluency is required and travel the world is a core element of the role.