Multilingual Services Customer Support Specialist

Cross Border Talents; Paris; Sur place; EUR 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Relocation assistance

Résumé du poste

Cross Border Talents is seeking a French-speaking Customer Service Advisor for an on-site role in Lisbon, Portugal. You will handle customer queries in a multilingual contact centre, with relocation support available for candidates moving from abroad.

The position offers structured onboarding and ongoing coaching within a supportive, multicultural team. We look for candidates who communicate confidently in French and are comfortable using English daily.

Qualifications

• 1 year of BPO/Tech Support experience.
• Comfortable handling customer queries in a multilingual environment.

Responsabilités

• Respond to customer enquiries across multiple channels.
• Document each case accurately.
• Flag anything unusual to a supervisor.

Connaissances

French language

English proficiency

Multilingual support

Description du poste

This Multilingual Services Customer Service Advisor role in Lisbon, Portugal is open to French-speaking candidates willing to relocate.

You'll handle customer queries in a multilingual contact centre environment.

Work model: On-Site.

Start date: 31/Aug/26.

Relocation support is available for candidates moving from abroad.

1 year BPO/Tech Support experience.

Your daily tasks will include responding to customer enquiries across multiple channels, documenting each case accurately, and flagging anything unusual to a supervisor.

We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You'll receive structured onboarding, ongoing coaching, and clear opportunities to grow within a supportive, multicultural team.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.