Multilingual Customer Care Specialist - Beauty & E-commerce

Polish Workers; Paris; Hybrid; EUR 48,000 - 62,000; Full time

Benefits offered by this job

Annual performance bonus

Permanent contract

Job summary

Polish Workers in Paris/ Berlin seeks a Customer Care Specialist fluent in French and English to support perfume customers by email and chat in native languages. The role covers orders, deliveries, and product guidance within the EU remote framework.

This permanent, full-time position expects at least 2 years in customer service in e-commerce or beauty; salary range 48,000–62,000 EUR per hour gross, plus an annual performance bonus. Remote options within the EU are available.

Qualifications

• Experience: At least 2 years in customer service, preferably in e-commerce or beauty.
• Native-level French, German, Italian, Spanish or Polish.
• Fluent English.

Responsibilities

• Support customers via email and chat in their native language.

Skills

Native French

Fluent English

Job description

Polish Workers in Paris/ Berlin seeks a Customer Care Specialist fluent in French and English to support perfume customers by email and chat in native languages. The role covers orders, deliveries, and product guidance within the EU remote framework.

This permanent, full-time position expects at least 2 years in customer service in e-commerce or beauty; salary range 48,000–62,000 EUR per hour gross, plus an annual performance bonus. Remote options within the EU are available.