Merchant Solutions Engineer - Remote & Impactful

primer.io; France; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Remote work

Share options

25 days holiday

Co-working spaces

Workations & Company Retreat

Best equipment for your role

£500 home office setup

Learning budget

Private Medical Insurance

Location-based perks

Job summary

Primer is seeking a Solutions Engineer to act as a trusted technical advisor for merchants, translating complex needs into scalable solutions on Primer’s unified payments infrastructure.

You will collaborate across product, engineering, and commercial teams to unblock proofs of concept, design scalable architectures, and drive successful integrations for global merchants. Fluency in French and English is required, and you’ll thrive at the intersection of technology and business impact.

Qualifications

• Experience in a merchant-facing role with a complex API product, ideally in payments.
• Ability to lead discovery sessions with technical and non-technical stakeholders.
• Proven capability to translate business needs into technical solutions.
• Experience explaining technical concepts to diverse audiences.

Responsibilities

• Collaborate with sales to identify merchant pain points and articulate Primer value.
• Provide technical expertise to support business development and client engagements.
• Translate business requirements into scalable technical solutions and architectures.
• Run discovery sessions, design workshops, product demos, and Q&A with developers.
• Partner with Product and Engineering to identify market-enabling features and roadmap opportunities.

Skills

Merchant-facing

Complex API product

Payments

Discovery sessions

Solution design

Product demos

Developer Q&A

Cross-functional collaboration

Technical advisory

Job description

Primer is seeking a Solutions Engineer to act as a trusted technical advisor for merchants, translating complex needs into scalable solutions on Primer’s unified payments infrastructure.

You will collaborate across product, engineering, and commercial teams to unblock proofs of concept, design scalable architectures, and drive successful integrations for global merchants. Fluency in French and English is required, and you’ll thrive at the intersection of technology and business impact.