Medical Imaging Deployment & Support Engineer

Avicenna.AI; La Ciotat; On-site; EUR 42,000 - 65,000; Full time

Benefits offered by this job

Dynamic healthcare environment

Supportive team

Key CS team role

Job summary

Avicenna.AI is seeking a Deployment & Technical Support Specialist to install the AVI platform at hospital sites and provide on-site technical support for production environments. You will lead technical discovery with hospital IT and PACS teams, install the platform (Ubuntu, Docker) and CINA applications, and ensure data flows to PACS.

In this role, you will diagnose and resolve production incidents, monitor installation health, and collaborate with Production, Clinical Support and Product

Qualifications

• Technical background in biomedical engineering, systems/networks, or health IT.
• Strong Linux, Docker and networking fundamentals; DICOM knowledge a plus.
• Customer-oriented with ability to explain topics to IT and clinical teams.
• Professional English, written and spoken.

Responsibilities

• Install and configure the AVI platform (Ubuntu, Docker) and the CINA apps; verify data flows to PACS.
• Lead technical discovery with hospital IT and PACS teams (network, VPN, VMs, DICOM routing).
• Follow validation phase and complete installation reports.
• Diagnose and resolve incidents on production sites (connectivity, DICOM routing, outages, updates).
• Monitor installation health using monitoring tools and meet SLA commitments.
• Collaborate with Production, Clinical Support and Product teams to share field feedback.

Skills

Linux

Docker

Networking

DICOM

English (written & spoken)

Customer orientation

Documentation

Cybersecurity basics

Education

Biomedical engineering background

Tools

Ubuntu

Job description

Avicenna.AI is seeking a Deployment & Technical Support Specialist to install the AVI platform at hospital sites and provide on-site technical support for production environments. You will lead technical discovery with hospital IT and PACS teams, install the platform (Ubuntu, Docker) and CINA applications, and ensure data flows to PACS.

In this role, you will diagnose and resolve production incidents, monitor installation health, and collaborate with Production, Clinical Support and Product