Luxury Retail Sales Ambassador

Tapestry (Coach/Kate Spade); Paris; On-site; EUR 32,000 - 42,000; Full time

Job summary

Coach is seeking a Sales Associate to act as the front-line ambassador for the Coach brand in a luxury retail setting. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

The role blends luxury-retail service with omni-channel selling, requiring strong English and the ability to build lasting client relationships while driving revenue and brand loyalty.

Qualifications

• 1+ years of sales experience (luxury retail preferred).
• Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS).
• Strong English proficiency.
• Luxury retail background with social media savvy and clienteling skills is a plus.

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards.
• Build lasting client relationships through personalized styling and product knowledge.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize POS, clienteling tools, and social platforms to capture data and encourage repeat purchases.

Skills

Sales experience

Luxury retail

English proficiency

Tools

POS operation

Mobile POS

iPad usage

Job description

Coach is seeking a Sales Associate to act as the front-line ambassador for the Coach brand in a luxury retail setting. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

The role blends luxury-retail service with omni-channel selling, requiring strong English and the ability to build lasting client relationships while driving revenue and brand loyalty.