Luxury Client Experience Ambassador

Church's; Paris; On-site; EUR 38,000 - 62,000; Full time

Job summary

Church’s in Paris seeks a premium sales ambassador to convey and promote the Brand philosophy, maximizing individual and team sales while delivering an extraordinary luxury client experience.

You will stay up-to-date with fashion trends, maintain the shop floor and visual displays to a high standard, capture client data in the CRM, and collaborate with colleagues to foster loyalty and cross-selling opportunities.

Qualifications

• Passion for selling and stores.
• Curiosity and interest in luxury/fashion.
• Experience of building a long-lasting relationship with clients.
• Being able to work in team as well as alone.
• Excellent communication and interpersonal skills.
• Ambition, resilience, self motivation, result driven and problem solving.
• Passion and knowledge of the managed product category.

Responsibilities

• Place the Customer at the center, creating a welcoming environment and striving to meet their needs with excellence.
• Capture Customer data into the Company CRM to build relationships and future opportunities.
• Embrace and promote the Omni Channel mindset.
• Work as a team with colleagues to ensure an exceptional in-store experience and a positive working environment.
• Welcome and serve customers providing an excellent in-store experience at all times.
• Contribute to achieving individual sales targets and KPIs through cross-selling with all Departments.
• Stay up-to-date with fashion trends and competitors; demonstrate product knowledge.

Skills

Luxury retail

Customer service

CRM data capture

Team player

Fashion knowledge

Fluency in English

Tools

CRM system

Job description

Church’s in Paris seeks a premium sales ambassador to convey and promote the Brand philosophy, maximizing individual and team sales while delivering an extraordinary luxury client experience.

You will stay up-to-date with fashion trends, maintain the shop floor and visual displays to a high standard, capture client data in the CRM, and collaborate with colleagues to foster loyalty and cross-selling opportunities.