Luxury Chalet Assistant Manager — Guest Experience

The Boutique Chalet Company; Morzine; Sur place; EUR 28 000 - 39 000; Plein temps

Avantages offerts par ce poste

Seasonal accommodation

Lift pass

Meals on duty

Training programme

Professional development

Résumé du poste

The Boutique Chalet Company in Morzine is seeking an Assistant Chalet Manager to support a Senior Chalet Manager in delivering a seamless luxury chalet experience for Exclusive Collection properties.

You will lead breakfast and dinner service, train Chalet Hosts, drive guests to the slopes, and ensure impeccable chalet presentation while maintaining high standards of food and beverage service and guest care.

Qualifications

• Full driving licence; confident driving in winter conditions (minibus)
• Previous winter season experience in a 5-star hospitality environment
• Strong delivery of food and beverage service
• Cocktail and wine knowledge is advantageous
• Fluency in English; experience with international guests beneficial
• Leadership and mentoring abilities; training staff effectively
• Well-presented with an excellent eye for chalet presentation

Responsabilités

• Lead breakfast and dinner service, presenting menus and drinks to guests
• Build rapport with guests and assist with daily itinerary planning and concierge requests
• Be comfortable driving to transport guests to the slopes each morning
• Train, mentor and oversee Chalet Hosts; coordinate with Chef on dietary needs
• Oversee chalet presentation with hands-on involvement and supervise staff
• Produce accurate weekly reports on chalet operations and guest feedback

Connaissances

Leadership

Customer service

Driving

Team training

English fluency

Food & beverage service

Wine knowledge

Attention to detail

Flexibility

Brand ambassador

Description du poste

The Boutique Chalet Company in Morzine is seeking an Assistant Chalet Manager to support a Senior Chalet Manager in delivering a seamless luxury chalet experience for Exclusive Collection properties.

You will lead breakfast and dinner service, train Chalet Hosts, drive guests to the slopes, and ensure impeccable chalet presentation while maintaining high standards of food and beverage service and guest care.