Luxury Boutique Support and Guest Experience Associate

BoF Careers; Paris; Sur place; EUR 17 000 - 25 000; Temps partiel

Résumé du poste

Acne Studios is a progressive luxury house seeking a part-time Support & Hospitality Assistant for our flagship store on Saint Honoré in Paris. You will work with the sales team to deliver an elevated client experience and maintain flawless store operations.

You will welcome clients, offer refreshments, prepare fitting rooms, manage stock, and assist with packaging and after-sales service in a fast-paced luxury setting.

Qualifications

• Previous customer-facing role within retail or hospitality is preferred.
• Strong service mindset and attention to detail.
• Excellent organizational and multitasking skills.

Responsabilités

• Deliver an exceptional client experience by supporting the sales team and ensuring seamless store operations.
• Welcome clients warmly and make them feel comfortable while waiting to be assisted.
• Offer refreshments and provide hospitality services in line with Acne Studios' standards.
• Prepare fitting rooms and client appointments for a seamless experience.
• Ensure fitting rooms are cleaned, organized, and ready following each appointment.
• Retrieve products from the stockroom quickly to support sales activities.
• Ensure products are presented, steamed, and accurately priced at all times.
• Support product replenishment and maintain stock levels throughout the day.
• Assist with packaging, gift wrapping, and after-sales services.
• Move products between stockroom and sales floor and maintain a neat stockroom.

Connaissances

Customer service

Teamwork

Attention to detail

Multitasking

Fluent English

Description du poste

Acne Studios is a progressive luxury house seeking a part-time Support & Hospitality Assistant for our flagship store on Saint Honoré in Paris. You will work with the sales team to deliver an elevated client experience and maintain flawless store operations.

You will welcome clients, offer refreshments, prepare fitting rooms, manage stock, and assist with packaging and after-sales service in a fast-paced luxury setting.